Call Centre / CustomerService

German Speaking Customer Relationships

Not Specified

German Speaking Customer Relationships
Customer service, Customer Care, Customer Relationship, Administration, Order processing, Account Management, Fluent in French, Fluent in German, Fluent in Dutch,B2B, Business Development, Sales, Marketing, SEO, Sales Leads, Online sales, E-commerce, Client relationship management, Sales Conversions, Telemarketing, Data Analysis, Inbound sales, Outbound Sales, Enquiry processing.
Based in: Chichester, West Sussex
At commutable distance by car or train from Portsmouth, Fareham, Waterlooville, Gosport, Hayling Island, Bognor Regis, Brighton, Worthing, Horsham , Crawley, Guilford, Basingstoke, Southampton , Eastleigh, Bournemouth, Winchester, Isle of Wight, Andover, A3/ A27/M27, Hampshire.
Salary: Up to £25K pa DOE
Ref: A30G

*** Excellent career progression opportunities ***

Please visit the French Selection UK website, vacancies section, search job reference A30G
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a British manufacturing company and a fast growing online retailer.

Main duties:
To be in the front line of the Customer Services, Sales & Business Development growth plan.

The Role:
– To process orders accurately
– To ensure clients receive high standard of service
– To handle sales enquiries and increase sales conversions
– To develop and maintain relationships with customers
– To analyse website content performance
– To track sales performance and initiate remedy
– To identify new ways of marketing & encourage social media or other marketing channels

The Candidate:
– Fluent in German in addition to English (Written and Spoken)
– Previous Customer Service experience is essential
– Commercial and business acumen with an Entrepreneurial approach to work
– Strong interest and understanding of online marketplaces
– SEO knowledge would be an advantage
– Excellent communication skills with confident telephone manners
– Adaptable & flexible
– Exceptional attention to detail
– Computer literate

The Salary: Up to £25K pa DOE

French Selection UK – The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom