Hospitality & Tourism

Bar Manager

Not Specified

BARS MANAGER WITH EXTRA FIZZ
POSITION OVERVIEW
PRE-OPENING
We’re looking for a Bars Manager with extra fizz. Pre-opening you will be responsible for working with a newly appointed team to establish all venue operating procedures and creating SOP files for all activity and equipment across bar operations to ensure they can be the best they can be.
You will assist with the recruitment of a new team and undertake intensive training sessions supported by training Ambassadors to ensure all teams are familiar with all SOP’s and use of equipment prior to first event.
Support the receipt of deliveries of all new inventory, and establish stock levels and stores across the venue and controls to protect stocks. You will be all over H&S policies.
Support the build of the Micros/ Simphony System and establish best practice.
POST-OPENING
Under the guidance of the Operations
Manager and Convention Centre Director oversee and direct all bar operations within the Convention Centre and deliver against and exceed
BUDGETS
Responsible for monthly, quarterly and annual budgets in conjunction with the Convention Centre director.
STANDARDS
Responsible for establishing and maintaining all Standard Operating Procedures (SOPs) within their department(s), including but not limited to employee, customer, financial and health and safety objectives.
CONTROLS
Responsible for setting controls relating to the above set standards, enforcing these controls and taking appropriate action when necessary.
Responsible for implementing key performance indicators for the department based on the controls devised.
TEAM
Responsible for the recruitment, management and the disciplinary process in conjunction with the Human Resources Department for all employees within the department(s).
Responsible for the welfare and wellbeing of all departmental employees, promoting the professional career development of the team.
Responsible for ensuring that all staff appraisals are conducted routinely and effectively for all employees within the department(s) and that the results are actioned where required to ensure a personal development plan is set and maintained for each member of the team in the department.
DELIVERY
Manages the day-to-day operation of the Convention Centre bars set up and service.
Maintains complete knowledge of:
* Daily scheduled group functions, times, locations, amount of people and specified requirements
* Location of all function space and names of rooms
* Correct maintenance and use of equipment
* All departmental/hotel policies and procedures
* All safety guidelines
* Ensures all appropriate information is communicated to the team on a timely basis.
Establishes and maintains effective and positive relationships with his/her own team as well as with other departments.
Checks storage areas for par levels and proper supplies, organisation and cleanliness. Instruct designated personnel to rectify any cleanliness/organisation deficiencies.
Retrieves and organises Conference function sheets and amendments according to departmental standards.
Prepares weekly and Daily work schedules in accordance with staffing guidelines and labour forecasts. Adjusts schedules throughout the week to meet the business demands.
Documents any late or absent employees and takes appropriate action.
Inspects the pre-set scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up; rectifies any deficiencies with respective departments.
Monitors and maintains cleanliness and working condition of departmental equipment, supplies and work areas. Ensures that team members handle equipment safely and according to procedures.
Completes work orders for maintenance repairs and submits to Engineering.
Contacts Engineering directly for urgent repairs.
Ensures that resources are used effectively, minimising waste and recycling wherever possible, to protect our environment and reduce costs. Documents pertinent information in department handover diary.
Complete all paperwork and closing duties in accordance with departmental standards.
Complies with the Venue Health and Safety, and Fire policies as well as all other policies and procedures.
Is responsible for C&B cash safe, organising and managing floats and all department cash handling.
Is responsible for the management of Micros and ensuring the team members have the correct operators rights.
Performs related duties and special assignments as and when required.
TRAINING
Responsible for maintaining, setting and achieving training standards in conjunction with Human Resources and within set budgets.
LEADERSHIP
Responsible for the leadership of the team and individuals including frequent periods of internal/external customer contact to attain feedback on individual and departmental performance. You will also be responsible for internal/external complaint handling, for feeding back information to employees in a positive and constructive way. Also, providing solutions.
Responsible for communicating the overall departmental goals and objectives and ensuring all employees are motivated to achieving these

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